Service & assistance

1. General information
For all deliveries the following therms of delivery and payment apply even though it is not referred to in each individual case. Special agreements neet to be confirmed by us in writing. Eventual terms of purchasing of the ordering party are not acknowledged by us and are not obligatory for us even though we do not contradict these expressively. The minimum order value is 500,– EUR. Minimum order value of 100,– EUR for deliveries within the European Union. All weapons, ammunition and reloading parts like primers, bullets and shells from the USA are subject to export controlled by the US government (the US State Department) and are not allowed to be exported. This obligation also transfers to the purchaser of the goods.

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2. Offers and delivery times
Our offers are subject to alteration. Modifications usual in trade are reserved. We reserve the right to postpone deliveries or to cancel orders if payments for previous invoices become overdue. Claims of compensation remain reserved. In case of force majeure such as fire, damages of storm, etc. or with strikes and lockouts with us and our suppliers any delivery times confirmed in writing may be exceeded or we may withdraw our delivery engagements. Claims of compensation of the ordering party because of non-respected delivery times or non-deliveries are excluded without any exception. Special orders are only accepted against an irrevocable order. We start working with special orders only after receipt of the down-payment as stated in our confirmation of order. The amount is around 20% of the order-value.

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3. Dealers licence, import licence, preferential tariffs
Only companies are supplied at conditions for dealers which are in possession of a firearms dealers licence. A legalized copy of this document or an equal official certification must be presented to us. It is our understanding that the importation of the ordered goods is permitted and necessary import permits are in hand upon the importation. Expenses caused without our responsibility are to the debit of the ordering party. For shipments to countries belonging to the EFTA a movement certificate EUR 1. or an equal declaration of origin is only issued by us if the prerequesites are given. Detailed information concerning the importation schould be requested from the competent customs office.

Deliveries within the European Union Together with the first order we need to have the tax identification number and for each shipment with firearms and ammunition the so-called "prior consent" of the member state of destination according to directives 91/477/EEC and 93/15/EEC or an official declaration stating that such a consent is not necessary.

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4. Shipment, package, insurance
Shipments are effected ex our warehouse at Rottendorf. The transportation risks of loss and damage are insured by us independent of the delivery terms to the debit of the ordering party. The insurance must be excluded expressively when placing an order if we should not insure the shipment. The shipment is then effected at consignee´s and buyer´s risk. Postal shipments are effected prepaid wit the postage charged on the invoice. Shipping charges depend on weight, volume and destination.

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5. Prices
nvoices are established in EUR € with prices valid at the date of delivery.

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6. Terms of payment
Within 30 days net after the date of shipment or at maturity as stated on the invoice. Cheques are accepted by us only on the proviso that they will be cashed. Shipments to purchasing parties yet unknown to us are effected against pre-payment or cash on delivery. In case payments become overdue or circumstances occur which makes the solvency of the purchasing party dubious all assets can be set due for immediate payment. Interest for overdue invoices is charged in the amount of 5% above the rate of interest of the "Deutsche Bundesbank". With overdue payments we moreover reserve the right to cancel pending orders or to ask for prepayment contrary to any eventual other written agreement.

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7. Reservation of possession
The goods remain our property up until full payment of all actual and future assets.

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8. Complaints, Warranty
Complaints must be made within 8 days after receipt of the goods. Justified complaints are settled according to our choice either by repair, replacement of delivery or by withdrawing from the purchasing contract. With unjustified complaints we may charge the expenses for the verification to the purchasing party. Claims for damages are excluded without any exception. The goods must be returned by prepaid transportation after prior notification. Shipments sent unpaid are not accepted.

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9. Place of fulfillment and jurisdiction
The place of fulfillment is Rottendorf, Germany. The place of jurisdiction is Würzburg, Germany. Frankonia Handels GmbH & Co. KG, Schiesshausstr. 10, 97228 Rottendorf, Germany - Wuerzburg Municipal Court, HRA 509. Personally liable: Frankonia Verwaltungs GmbH, Rottendorf, Germany - Würzburg Municipal Court, HRB 103. Represented by: Jeremy Glück.

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